FAQ
Can I track my order?
Certainly! All the options we offer come with tracking, given that most of our products are unique and can't be duplicated.
When will my order be dispatched?
Great question! Orders are shipped out daily throughout the week and typically take 1-3 days to be dispatched. During particularly busy periods, it may take up to a week. Your patience is highly appreciated! Rest assured, you'll receive an email confirmation once your order is dispatched. Just a quick reminder to keep an eye on your spam or junk folders, just in case.
Can I change my address?
Absolutely! If you've accidentally entered the wrong shipping address, shoot us an email right away before your order is dispatched so we can make the necessary changes. Unfortunately, we're unable to refund an order if it gets lost due to an incorrect address. However, in the fortunate event that it gets sent back to us, we'll reach out to you to arrange a re-attempted delivery.
When do you update the store?
Ah, the store updates! We don't have specific time periods for updates, but staying connected with us on social media is the best way to stay in the loop. We announce every update there, ensuring you're always in the know.
Lastly, a gentle reminder about our artwork and designs. Everything we create is automatically protected under UK Copyright laws. This includes copying, distributing, or adapting our work in any form, online or offline. We deeply appreciate your respect for our creativity and intellectual property rights.
Thank you for supporting small businesses like ours!